Enrolling is easy, and you will find using Online Banking very convenient to manage your money. To start, let's make sure you have the right information.
About 5 business days after your account is opened, you will receive a Password Assignment Notification. This is your temporary password during enrollment. Have this and your account number handy when you begin the enrollment process.
Then follow these 5 steps – this should only take about 3-5 minutes:
Step 1: Visit our website at doralbankflorida.com and look for the 'First Time Users' link in the Online Banking area
Step 2: After you enter your account number in the Access ID field, select the type of account you opened, and type in the temporary password into the Password field, click 'Submit'
Step 3: Create an Access ID and Password that you can remember for future use
Step 4: Set your Security Data by providing your email address, and selecting security questions. This process is for your security, and will help if you need to retrieve your login information in the future
Step 5: Accept the Online Banking Customer Agreement by clicking 'Accept'. On the next page, you should see your account(s) and balance(s).
If you need assistance during the process, please don't hesitate to call us at 1-855-513-6725.
Please call us at 1-855-513-6725 Monday through Friday 9 AM to 4 PM CST. Or, if you prefer, visit the Contact Us page for other ways to reach us.
Yes. Once you enter your Access ID and complete the security challenge, you will see a link at the bottom of the page that says "Forgot your password?" Click on that link, enter your Access ID, and your Password will be sent to you via the email address we have for you.
If you DO still have your Password Assignment Notification that we sent you when you first opened your account and enrolled in Online Banking, you can use that to re-enroll. Just follow the Online Banking Enrollment Process in the answer to #1 above.
If you DON'T still have that Password Assignment Notification, please call us at 1-855-513-6725 Monday through Friday 9 AM to 4 PM CST and we will help you get unlocked.
For your security, we will protect your information and disable login after 180 days of inactivity. If this happens, contact us at 1-855-513-6725 and we will get you unlocked.
Registering your computer makes logging in quicker and easier. If you register your computer, you won't be prompted to answer your security questions when signing in to view your account(s) online. We recommend only registering private computers, such as your home computer.
Depending on where / how you opened your account, you can use the following websites:
If you opened an account online at Doral Direct, use this website: www.doraldirect.com
If you opened an account at one of our Doral NY branches, use this website: www.doralbankny.com
If you opened an account at one of our Doral Florida branches, use this website: www.doralbankflorida.com
Helpful hint: Once you find the right website, save it as a favorite or bookmark so you can easily access it.
Yes! Currently, all Certificate of Deposit terms offered by Doral Bank Florida can be opened online. If you reside in Escambia, Bay, Santa Rosa or Gulf counties, you are eligible to apply online. Simply click on the Open Now link on our personal rates page.
To complete the online application, you will need:
After the application is submitted, please mail or upload photocopies of two acceptable forms of ID Verification- See Verification Identification Documents and mailing address
In order to upload your ID Verification Documents, please go here. You will be asked to input your Application Reference Number (found on our application status emails), Email address and Application Password you created.
The ABA Routing Transit Number for Doral Bank is 026073082.
What is Doral Mobile®?
Doral Mobile allows you to access your online deposit accounts 24/7 from a cell phone or mobile device in a secure, convenient, and easy to use platform through text banking, mobile web access, or a downloadable iPhone® or Android™ application (App).
Is Mobile Banking secure?
Doral’s Mobile Banking system is fully secure and uses 128-bit encryption technology. We require a password each time you log on. In addition, only your registered devices can access Doral Mobile services.
What devices work with Mobile Banking?
Most cell phones can use Doral’s text banking service, provided the phone is capable of sending and receiving SMS text messages (and your service plan supports text messaging).
Phones with Internet access and a browser can use Doral’s mobile browser service.
Users with an iPhone or an Android phone also have the option of downloading a Doral Mobile App that takes advantage of enhanced features of Doral’s Mobile Banking. The minimum Operating System version required to support these features on the Doral Mobile App for iPhone is iOS 5.0.1 or newer and for Android is 2.2.
How do I register for Doral Mobile?
Enrollment in Online Banking is required prior to registering for Doral Mobile. Once enrolled, there are two ways to register for Mobile Banking.
Method 1: Register your mobile device by logging into Doral Online Banking via your computer. Go to “My Profile” and scroll to the “Mobile Banking Profile” tab. Click on Enroll Now.
Method 2: Download the Doral Mobile App directly from the Google Play™ Store (Android) or the App StoreSM (iPhone). Once the Doral Mobile App is downloaded, you will be prompted to enter your Online Banking Access ID (Username) and answer a security question. Next, you will enter your Online Banking password. Once you are enrolled in Mobile Banking, you can manage devices from your Mobile Banking Profile within Online Banking.
Is my online Access ID the same as my Username on my Doral Mobile App?
Yes. Doral Mobile uses the term Username instead of Access ID, but they are the same.
What services are available through Mobile Banking?
Text Banking - allows you to access basic account information with cell phones that can send and receive text messages. You view your accounts by the nicknames that you set up in Online Banking and no detailed personal information is displayed in the text. Internet service is not required for this level of service. You can:
Daily mobile check deposit limits start at $1,000 per day per eligible account. An account must be opened a minimum of 30 days and must be in good standing to be eligible for mobile check deposit.Accounts will be reviewed periodically and limits may be increased. Limits are subject to change.
Don't see an answer you need? Feel free to Contact Us and we'll get right back to you.